Hello, my name is Katherine, I am 26 years old. I have 8 years of experience in the call center industry. I have experience in interpretation, tech support, sales, retention, customer service, collections, appointment setting, and administration. I am passionate about my work. Because I love what I do, I have a steady source of motivation that drives me to do my best. In my last job, this passion led me to challenge myself daily and learn new skills that helped me to do better work. I’m a people person. I'm a team player and I love meeting new people and learning about their lives and their backgrounds. I can almost always find common ground with strangers, and I like making people feel comfortable in my presence. I find this skill especially helpful when kicking off projects with new clients. I'm a tech-savy person, and I am always willing to learn new things